Our broad goal is to engage the insurance industry in mobilizing community volunteers, helping to create transparency and clarity about work to be done, action that benefits both the community and the insurance companies.
One way that we’re doing this is by imbedding the industry’s checklists into our application, giving the insured and their agent an easy way to become compliant. For example, has firewood or other combustibles been moved at least 100 feet from the structure?
We’re meeting a need of the industry (to better operationalize their lists of compliance) while driving action in a communities that are interconnected, with many stakeholders who have a common interest in wildfire resilience.
Here is the process:
The insurance company submits its list of actions for homeowners and other stakeholders. This list can be differentiated by type of stakeholder (homeowner, business owner, local municipality, etc.) as well as by location.
We train insurance agents on the approach, while helping them reach their clients with an invitation to use the application.
The insured uses our application to take photos and begin a conversation about the actions they have taken.
Their agent can log in and review this work, engaging in a fluid conversation about next steps.
At the appropriate time, an automated report can be sent to other interested stakeholders, showing what has been done by the insured.
The insured can continue to be involved as a local volunteer, posting their observations about readiness and risk in their community.
